Question 1

Is this a tattoo service for the lower lash line?

Accepted Answer

No, this is purely a lash extension service. We use hypoallergenic adhesive to bond short, fine synthetic fibres to your natural lower lashes. If you prefer a semi-permanent makeup result, we also offer lower lash line tattooing in our Kew studio.

Question 2

Can I wear Bottom Lash Extensions without upper lash extensions?

Accepted Answer

Yes, although most clients choose to pair them with upper extensions for a more balanced and complete result.

Question 3

Are Bottom Lash Extensions comfortable?

Accepted Answer

Absolutely. We use ultra-lightweight fibres specifically designed for the delicate lower lash area. Most clients quickly forget they are wearing them.

Question 4

How long do Bottom Lash Extensions last?

Accepted Answer

Most clients enjoy their bottom lash extensions for approximately 1–2 weeks, depending on their natural lash cycle, aftercare routine, and lifestyle.

Question 5

Can I wear mascara on my bottom lash extensions?

Accepted Answer

We generally recommend avoiding mascara, as it can affect retention and make cleansing more difficult. Bottom lash extensions are designed to provide definition without the need for additional makeup.

Question 6

Why do they not last as long as upper extensions?

Accepted Answer

Your natural lower lashes have a much faster growth and shedding cycle than your upper lashes. As your natural hairs shed naturally, the attached extensions fall with them, which simply means they require slightly more frequent fills.

Question 7

Do wet look lashes actually stay wet?

Accepted Answer

No, they are completely dry. The name comes from the glossy, spiked appearance that mimics how natural lashes look just after you apply a fresh coat of mascara.

Question 8

Can I brush my wet look lashes?

Accepted Answer

Yes, daily brushing is an important part of your aftercare routine. Gently sweeping a clean spoolie through your extensions keeps them free of debris while maintaining those sharp, defined clusters.

Question 9

Are wet look lashes heavy on the eyes?

Accepted Answer

Not at all. We use lightweight, premium fibres and medical-grade hypoallergenic adhesive. This ensures your statement look feels completely weightless and comfortable for everyday wear.

Question 10

How often will I need a refill?

Accepted Answer

We recommend booking a fill every two to three weeks. Because the wet look relies on distinct spikes, regular maintenance ensures your lash line stays defined and full as your natural lashes shed.

Question 11

Does this service involve any tattooing or ink?

Accepted Answer

No, this is strictly a lash extension service. We create the illusion of eyeliner entirely by applying dense, strategically mapped lash fibres. If you are looking for an ink-based result, we offer dedicated lash line tattooing in our studio.

Question 12

Will this style suit my specific eye shape?

Accepted Answer

Yes, our artists map the extensions specifically to your facial features. During your free consultation, we adjust the angles and lengths to ensure the sweeping, lined effect flatters your unique eye shape perfectly.

Question 13

Are these extensions heavier than normal volume lashes?

Accepted Answer

Not at all. We use ultra-fine, lightweight fibres to build the dense baseline. This ensures your lash line looks bold and dark, while still feeling completely weightless and comfortable all day.

Question 14

How do I clean such a dense lash line?

Accepted Answer

A proper oil-free lash cleanser and a soft cleansing brush are essential. Gently working the foam into the roots removes makeup and natural oils, ensuring your dense extensions stay healthy and retain their crisp shape.

Question 15

How long do cluster lashes last?

Accepted Answer

They are a temporary, lower-commitment option designed to last between two to three weeks. The exact timeframe depends on your natural lash growth cycle and how well you follow the provided aftercare instructions.

Question 16

Are cluster lashes the same as volume extensions?

Accepted Answer

No, they are quite different. Volume extensions are applied as handmade fans to individual natural lashes, allowing for longer wear. Clusters are pre-made groups of lashes applied faster across the lash line for a bold result.

Question 17

Do cluster lashes damage natural lashes?

Accepted Answer

When applied professionally by our certified artists and removed correctly, they are safe for your natural lashes. They are meant for short-term wear, and you should never attempt to pull them off yourself.

Question 18

How long does the appointment take?

Accepted Answer

Because we apply pre-made groups of lashes rather than isolating every single natural lash, the service is significantly faster. Your appointment will be completed in approximately [CONFIRM DURATION], making it perfect for a busy schedule.

Question 19

Are mega volume lashes safe for my natural lashes?

Accepted Answer

Yes, they are completely safe when applied correctly. We use the absolute thinnest synthetic fibres available in the industry, measuring just a fraction of a millimetre. This ensures that even a fan containing twenty fibres remains incredibly lightweight and will never stress your natural hair follicle.

Question 20

How long does the mega volume application take?

Accepted Answer

Because creating and placing perfectly balanced fans containing up to twenty microscopic fibres requires immense skill and precision, this is our longest appointment. A full set takes between two and a half to three hours in our deeply relaxing, private studio setting.

Question 21

What makes mega volume different from Russian volume?

Accepted Answer

The difference lies entirely in the weight of the fibres and the number of lashes in each fan. Russian volume uses slightly thicker fibres with up to twelve per fan. Mega volume uses much thinner, lighter fibres, allowing us to safely group up to twenty hairs for extreme density.

Question 22

How do I maintain maximum density between fills?

Accepted Answer

Strict aftercare is the only way to maintain the dramatic look. You must gently brush your lashes daily and wash them with a professional lash cleanser. Returning for a regular fill every two to three weeks ensures we can replace any naturally shed lashes immediately.

Question 23

Are Russian volume lashes heavy on the eyes?

Accepted Answer

Not at all. The secret to Russian volume is using extremely fine, lightweight synthetic fibres. Even though we apply up to twelve fibres per natural lash, the total weight of the fan is perfectly safe and feels weightless. You get incredible density without any discomfort.

Question 24

What does 7D to 12D actually mean?

Accepted Answer

The terminology refers to the exact number of ultra-fine fibres placed into a single handmade fan. A 7D fan contains seven individual fibres, while a 12D fan contains twelve. Our artists carefully select the appropriate dimension to ensure your natural lashes remain completely healthy and undamaged.

Question 25

How do Russian lashes stay so fluffy?

Accepted Answer

The fluffy texture comes from the precise wrapping technique our artists use when applying the fan to your natural lash. To keep them looking fluffy at home, you must wash them daily with a foaming lash cleanser. This removes oils and makeup that can cause the fans to close.

Question 26

Can anyone get Russian volume extensions?

Accepted Answer

Most clients are wonderful candidates for Russian volume. However, because we apply multiple fibres, you must have relatively healthy natural lashes to support the fans safely. During your free consultation, our artists will assess your lash health and advise the best, safest dimension for you.

Question 27

What exactly is a hybrid lash set?

Accepted Answer

A hybrid set is a fifty-fifty mixture of two distinct application techniques. We apply single classic extensions for crisp definition and length, while weaving in handmade volume fans to create softness and density. This bespoke blend delivers a perfectly textured, multidimensional finish.

Question 28

Why choose hybrid over classic lashes?

Accepted Answer

Classic lashes rely entirely on the number of natural lashes you have. If your natural lash line is slightly sparse or uneven, a classic set will highlight those gaps. Hybrid sets use volume fans to beautifully bridge those empty spaces, creating a fuller, more cohesive look.

Question 29

Do hybrid lashes take longer to apply?

Accepted Answer

They take slightly longer than a classic application because the artist must hand-make the volume fans during your appointment. A full hybrid set generally takes 105 minutes to apply in our private studio, ensuring meticulous isolation and completely safe placement on your natural lashes.

Question 30

How should I care for my hybrid set?

Accepted Answer

Daily cleansing is essential for hybrid extensions. Because volume fans can catch makeup residue and natural oils more easily than single classic lashes, you must use a dedicated lash cleanser. Brushing them gently every morning keeps the fans fluffy and the classic spikes properly aligned.

Question 31

How heavy do natural volume lashes feel?

Accepted Answer

They feel incredibly lightweight and comfortable on your eyes. Because we use ultra-fine fibres to create each handmade fan, the total weight is often less than a single thick classic extension. Most clients completely forget they are wearing them during the day.

Question 32

What is the difference between 3D and 5D fans?

Accepted Answer

The numbers refer to how many individual fibres are grouped into one handmade fan. A 3D fan contains three fibres for a very soft finish, while a 5D fan contains five fibres for slightly more dimension. We tailor the ratio based on your natural lash strength.

Question 33

Can I upgrade from classic to natural volume?

Accepted Answer

Yes, transitioning from classic to a volume set is very simple. When you come in for your regular fill appointment, your artist can begin applying handmade volume fans to the new lash growth. Over a few sessions, your set will become fully dimensional.

Question 34

How often do natural volume lashes need filling?

Accepted Answer

We recommend booking a fill every two to three weeks to maintain their fluttery fullness. Natural shedding occurs daily, and regular maintenance ensures your set never looks gappy. Fills are much quicker than a full set and keep your lashes looking perfectly fresh.

Question 35

What makes wispy lashes look different?

Accepted Answer

Wispy styling relies on intentional texture. Instead of creating a perfectly smooth top line, we apply taller closed spikes of lashes at specific intervals, surrounded by shorter, softer volume fans. This contrast creates the highly sought after fluttery, fairy-like finish.

Question 36

Are wispy lashes suitable for everyday wear?

Accepted Answer

Absolutely. While they offer a distinct, playful texture, we keep the overall weight and volume perfectly balanced for daily comfort. They provide a beautiful makeup look that transitions effortlessly from your morning coffee right through to an evening event.

Question 37

How do you create the distinct spikes?

Accepted Answer

We carefully group specific lash fibres together and seal them to remain closed, forming a single, taller spike. We place these spikes strategically across your lash line to enhance your natural eye shape and create that beautiful, open-eyed appearance.

Question 38

How long does a wispy volume set last?

Accepted Answer

With proper care, your wispy extensions will last four to six weeks before falling out with your natural lash cycle. To maintain the distinct textured appearance and fill any gaps, we highly recommend returning to the salon every two to three weeks for a refill.

Question 39

How natural do classic lashes look?

Accepted Answer

They look incredibly natural and understated. Because we only add a single extension to each existing hair, the result looks exactly like two coats of premium lengthening mascara. No one will know you have extensions unless you tell them.

Question 40

How many extensions are applied in a classic set?

Accepted Answer

The final number depends entirely on how many natural lashes you have on your eyelid. A typical healthy eye has between 90 and 150 natural lashes. We safely isolate and apply one single classic eyelash extension to every healthy adult lash.

Question 41

Can I upgrade from classic to volume later?

Accepted Answer

Yes, you can easily transition to a fuller style during your regular maintenance appointments. If you decide you want more density, we simply begin applying handmade volume fans to your new natural lash growth during your next scheduled fill.

Question 42

How often do classic lashes need filling?

Accepted Answer

Since classic extensions rely on a one-to-one ratio, a shed lash leaves a direct empty space. We recommend booking a fill every two to three weeks to replace the extensions that have naturally fallen out and keep your set looking flawless.

Question 43

How long do eyelash extensions last?

Accepted Answer

Eyelash extensions last between four and six weeks, following your natural lash growth cycle. To keep your set looking full and even, we recommend a refill every two to three weeks. With proper aftercare, your lashes will stay beautiful right up until your next appointment.

Question 44

How much do eyelash extensions cost in Kew?

Accepted Answer

At Cozy Lash Bar, full sets start from $150 for Classic, $170 for Hybrid, $190 for Natural Volume, $200 for Wispy, $220 for Russian Volume, and $250 for Mega Volume. First-time clients receive 10% off, and refills are priced separately. Final pricing depends on your chosen style and lash density.

Question 45

Do eyelash extensions damage your natural lashes?

Accepted Answer

No. When applied correctly by a certified lash artist, eyelash extensions do not damage your natural lashes. At Cozy, we carefully select the right extension weight and length for your natural lash strength, use premium medical-grade adhesive, and isolate every lash individually to protect your long-term lash health.

Question 46

Does the application hurt?

Accepted Answer

Not at all. Most clients find the appointment so relaxing they fall asleep. Your eyes stay gently closed throughout, and the extensions are applied to your lashes , never to your skin or eyelid. You should not feel any pain, pulling, or discomfort at any point.

Question 47

How long does a full set take to apply?

Accepted Answer

A Classic full set takes around 90 minutes to two hours. Hybrid and Natural Volume sets take around two hours. Russian Volume and Mega Volume sets take between two and two and a half hours, as every fan is handcrafted during your appointment for a flawless, lightweight result.

Question 48

Are eyelash extensions safe for sensitive eyes?

Accepted Answer

Yes. We use medical-grade, low-fume adhesive suitable for most sensitive eyes. If you have a known sensitivity or allergy, let us know during your free consultation and we can arrange a patch test 24 to 48 hours before your appointment to confirm your comfort.

Question 49

How should I prepare for my appointment?

Accepted Answer

Arrive with clean, makeup-free lashes if possible. Avoid oil-based eye products, waterproof mascara, and lash serums for at least 24 hours before your visit. Remove contact lenses if you wear them, and try to avoid caffeine right before, it can cause involuntary eye movement that slows the application.

Hairstyling Kew

Choose Your Style

Hairstyling for Every Occasion

Why Choose Cozy for Your Hair

Hairstyling at Cozy, Common Questions